The Future of Chatbots
In a consumer-centric world chatbots aim to streamline the user/brand experience, providing ultimate convenience. This relies primarily on understanding the consumer’s intent and how they interact with your brand. But are chatbots really ready to meet our expectations?
On 18th of April Audiense hosted a breakfast session with Facebook, IBM Watson, The Bot Platform and BBC News to explore the current state of chatbots and why they will be a top trend of 2017.
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- Facebook | Julien Decot | EMEA Messenger Partnerships
BBC News | Kate Gartland | Global Consumer Marketing Manager
The Bot Platform | Grant Heinrich | Head of Audiences
IBM Watson | Lydia Thomas | Watson Group
Audiense | Carlos Serra | Strategic Partnerships